Provider Identification

La Tienda Fantasia
Jarno Ackermann
Jordanstraße 2
D 99974 Mühlhausen
Telefon: +49 (0) 3601 440644
Telefax: +49 (0) 3601 440646
E-Mail: info@tienda-fantasia.com
UST-ID-Nr.: DE219634757


§1 General

All shipments or services from the company La Tienda Fantasia relating to online orders, whether by Internet, fax or telephone are subject to the following terms and conditions. Making an order to La Tienda Fantasia implies the full acceptance of these terms and conditions. Different or additional arrangements must be formalised in writing and have the express approval of La Tienda Fantasia. This will also apply for those cases in which it is agreed that henceforth the contract will not be made in writing. This consideration whether past or future does not imply the negation of the existing terms and conditions. Those special commercial conditions requested by the buyer, customer or contractor that differ from the following rules will not be binding for La Tienda Fantasia unless they have been accepted in an explicit form. Contracts for shipment and service will not be binding until confirmed by us. We reserve the right to rectify at any time errors of spelling, calculation or of any other type without it implying the inefficacy of the contract. In case of delay on the part of the customer with regard to his commitments and contractual obligations, we will be authorised to suspend fulfilment of contract without the customer being freed of his obligations and even though the customer is also obliged to make good damages caused by the delay. In case of overdue payment on the part of the client we will likewise be entitled to cancel the entire contract and to demand indemnity for damages by way of breach of contract. Offers will be liable to change up to receipt of our written confirmation. Cancellation of orders, regardless of cause, can be invoiced for the costs accrued from confirmation of order until moment of cancellation.


§2 Prices

All prices in our virtual store are in Euros. We reserve the possibility of correcting possible printing errors in the virtual store.


§3 Orders

Order of goods will be made by mailing the order form, after which you will receive a confirmation in acknowledgement of the order.


§4 Methods of Payment

Payment for goods will be made by Bank Transfer, PayPal, Moneybookers, Western Union or credit card (Visa o Mastercard/Eurocard). Other methods of payment will require written agreement. We will not accept responsibility for delays in delivery solely due to the postal service.


§5 Additional Costs of Orders

The cost of postage and packaging as well as import duty will be charged to the customer. We reserve the right to mail only a part of the goods if the rest is not available, and to change prices without prior warning. The total amount for postage and packaging you can see in our Shipping & Costs Informations. In case of returns or unaccepted orders, we will invoice for 10% of the total bill by way of administration costs.


§6 Control of Ownership

Ownership will remain in the domain of the company while orders and services are carried out. Ownership will only be transferred to the buyer when all obligations have been totally fulfilled, including in those cases where the price of shipment of the chosen product has already been paid by the buyer.


§7 Transportation and Guarantee in Case of Fault

Transportation of goods will be at the buyer’s risk. Claims should be make in writing within 7 days of receiving the goods. Goods should be checked immediately on delivery to ensure they fulfil the contractual conditions.